Idea offers relief to 19.5 lakh customers in the affected regions of Tamil Nadu

Idea offers relief to 19.5 lakh customers in the affected regions of  Tamil Nadu including Chennai

The incessant rain over the last few weeks has disrupted life and business in Chennai and other parts of Tamil Nadu, and the telecom infrastructure in the region has also witnessed disruption. Idea Cellular has been working 24×7 to ensure customers can continue to use the network, despite difficult conditions.


Realising the inconvenience faced by lakhs of customers in the region to recharge and connect with loved ones in such times of emergency, Idea has started crediting 10 Local mobile minutes and 50 MB of 2G data in the prepaid accounts of 19.5 lakh customers in the five affected Districts of Chennai, Kancheepuram, Cuddalore, Thiruvallur and Pondicherry. The credit process started on Wednesday, 2nd December, 2015.

For postpaid customers whose bills are due, Idea is extending the payment dates and will ensure that services continue.

About IDEA Cellular

IDEA Cellular is India’s 3rd largest national mobile operator, with over 165 million subscribers. With traffic in excess of 2 billion minutes a day, Idea ranks among the Top 10 country operators in the world. Using the latest in technology, Idea provides world-class service delivery through the most extensive network of customer touch points. Idea is listed on the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE) in India.

IDEA Cellular is an Aditya Birla Group Company, India’s first truly multinational corporation. The Group ranks Number 4 globally and Number 1 in the Asia Pacific in the 2011 Top Companies for Leaders (TCFL) study conducted by Aon Hewitt, Fortune (the Global Business Magazine) and the RBL Group. It operates in 36 countries, and is anchored by more than 120,000 employees belonging to 42 nationalities. More information on Idea Cellular is available at and on the Aditya Birla Group at