Man orders Laptop from Flipkart and gets detergent bars instead


A student from IIM Ahmedabad placed an order for a laptop from Flipkart during its Big Billion Days Sale. He was delivered packets of detergent bars instead of the laptop.

Yashawi Sharma had ordered the laptop for his father. He stated that the package was received by his father who was not aware of Flipkart’s Open Box Delivery concept. As per this system, the delivery person has to open the package in front of the customer to ensure that the right item is delivered. The idea behind this system is to prevent any fraud.
When contacted, Flipkart originally stated that it could not accept return of the order but later relented due to continuous efforts taken by Sharma and promised a refund.



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