For the first time, Indian Railway Catering and Tourism Corporation (IRCTC) is paying ₹1.62 lakh to passengers for the delays in arrival and departure. The newly started Delhi-Lucknow Tejas Express was late by more than 3 hours and IRCTC had announced that if the Lucknow-Delhi Tejas Express delays for over an hour, passengers will get a compensation of ₹100.
According to India Today, Started this month, Lucknow-Delhi Tejas Express is the first train of Indian Railways which is entirely run by IRCTC. On October 19, the newly started Delhi-Lucknow Tejas Express was more three hours late. As promised by the railway subsidiary, IRCTC is paying ₹1.62 lakh as compensation for running trains late.
Reportedly, The Lucknow-Delhi Tejas Express started from Lucknow at around 9.55 am instead of its scheduled departure at 6.10 am. On its way back, it departed from New Delhi at 5.30 pm instead of 3.35 pm. The New Delhi Lucknow-Tejas Express reached Lucknow at ₹11.30 pm instead of scheduled 10.05 pm. The Lucknow-Delhi Tejas Express will run six days a week, except Tuesdays. There were 450 passengers in the Lucknow-Delhi Tejas Express while there were around 500 passengers in Delhi-Lucknow Tejas Express.